Client Rights

All clients of Miami Valley Housing Opportunities are entitled to the following rights:

  1. The right to be treated with consideration and respect for personal dignity, autonomy and privacy.
  2. The right to service in a humane setting which is the least restrictive feasible as defined in the treatment plan.
  3. The right to be informed of one’s own condition, of proposed or current services, treatments, or therapies, and of alternatives.
  4. The right to consent or refusal of any service, treatment, or therapy, upon full explanation of the expected consequences of such consent or refusal of any service, treatment, or therapy, on behalf of a minor client.
  5. The right to a current, written, individualized service plan, that addresses one’s mental health, physical health, social and economic needs, and that specifies the provision of appropriate and adequate services as available, either directly or by refusal.
  6. The right to active and informed participation in the establishment, periodic review, and reassessment of the service plan.
  7. The right to freedom from unnecessary or excessive medication.
  8. The right to freedom from unnecessary restraint or seclusion.
  9. The right to participate in any appropriate and available agency service, regardless of refusal or one or more other services, treatment, or therapies, or regardless of relapse from earlier treatment in that or another service, unless there is a valid and specific necessity which precludes and/or requires the client’s participation in other services. This necessity shall be explained to the client and written in the client’s current service plan.
  10. The right to be informed of and refuse any unusual or hazardous treatment procedures.
  11. The right to be advised of and refuse observation by techniques such as one-way vision mirrors, tape recorders, televisions, movies, or photographs.
  12. The right to have the opportunity to consult with independent treatment specialists or legal counsel, at one’s own expense.
  13. The right to have access to one’s own psychiatric, medical or other treatment records.
  14. The right to be informed in advance of the reasons for discontinuation of service provisions, and to be involved in planning for the consequences of that event.
  15. The right to receive an explanation for denial of services.
  16. The right not to be discriminated against in the provision of service on the basis of religion, race, color, creed, sex, national origin, age, lifestyle, sexual orientation, physical or mental, handicap, developmental disability.
  17. The right to know the cost of services and fees.
  18. The right to be fully informed of all rights.
  19. The right to exercise all rights without reprisal in any form.
  20. The right to file a grievance.
  21. The right to be given oral and written instruction in filing a grievance.
  22. The right to be treated fairly as a tenant in accordance with the State Landlord/Tenant’s Rights Act.
  23. The right to a current written lease or agreement.
  24. The right to timely response to all reasonable maintenance requests.
  25. The right to confidentiality of communications and of all personally identifying
  26. information, income or diagnosis, unless release of information is specifically authorized by the client, parent, or legal guardian.
  27. The right to be informed in writing of any site visits, or the need to enter the unit for repair work.
  28. The right to reasonable accommodation in order to maintain housing.
  29. The right to be informed ahead of all program requirements or housing restrictions.